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Important Notice: Third-Party Agent Companies

Dear Clients,

We want to inform you that our bank does not currently cooperate with any third-party agent companies. These companies may claim to represent our  services, but they are not authorized to conduct business on our behalf.

Protecting Yourself:

  • Be cautious of any external services that claim to be affiliated or support services with our bank.
  • We recommend avoiding the use of external companies for any services. Using unauthorized services poses a potential risk.

How to Reach Us:

For all your needs, please contact us directly through our official channels:

  • Call our client service call-center or send your inquiry via email.
  • Use our secure online banking platform.

Thank you for your understanding.

VTB Shanghai Team