If you are new to the bank, please dial following number for account opening guidance
Call centre
Transaction inquiry
If you are existing client holding VTB bank account, please dial following number for daily operation. Please be kindly understand that due to rapid business growth , we are in full capacity to handle your business , in case the line is busy kindly send mail to our generic mail box vtbshcorpserv@vtb.ru, we will try best to reply you asap, Thanks for your patience.
Call centre
Complaints
If you have a complaint, you may kindly send an email to
complaints_vtbsh@vtb.ru